I'm going to be teaching a required undergraduate course in Operations Management this fall and am looking for some interesting examples to use in class. If you come across any particularly innovative service delivery systems, interesting uses of technology, interesting ways of managing the wait or just anything, please post it here. Also, I'd love to hear what you've been doing with some of the things we talked about in class. Photos, links and videos would be fantastic to have as well!
I will do my share and start posting some of the things I've come across here as well.
Thanks in advance for your help.
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